— About / 2019 → present

Engineers who got tired of watching teams fight the same fires.

BugaOps started because we kept seeing the same movie on repeat: smart teams building great products, absolutely crushed by infrastructure problems.

Based

Bucharest, RO

Works with

EU / UK timezones

Sweet spot

5–50 engineers

— 01 / The story

Deployments that took all weekend and still failed. AWS bills that doubled every quarter for no clear reason. Security practices that were basically “hope nothing bad happens.” On-call rotations that felt like hazing.

We’d been there ourselves—the 3am pages, the deployment Fridays that ruined weekends, explaining to the CEO why we needed another €50K/month for servers. It sucked.

Modern DevOps tools can fix most of this. Infrastructure as code, proper CI/CD, observability, security automation—it all works. But you need time and expertise to set it up right. Most teams don’t have either.

That’s where we come in. We parachute in, fix the infrastructure problems, train your team, and leave you in a better place.

— 02 / Principles

How we actually work.

Four rules we don’t bend. Not because they’re trendy, but because we’ve watched the alternatives fail enough times to know better.

We're not here to bill hours forever

Typical project: 8–16 weeks. We build it, document it, train your team, and get out. No multi-year consulting gigs, no artificial dependency. You should be able to run this stuff without us.

Boring usually beats shiny

Yeah, Kubernetes is cool. But maybe you don't need it yet. Sometimes the right answer is a managed database and a few EC2 instances. We'll tell you what actually makes sense for where you are, not what looks good on our portfolio.

We actually teach you this stuff

Every project includes knowledge transfer. Docs, runbooks, recorded training sessions, office hours—whatever it takes for your team to own this afterward.

No secret sauce

DevOps shouldn't be mysterious. We share what we know through blog posts and case studies. If you want to learn this yourself, great—we'll help.

— 03 / Day-to-day

The working relationship.

Remote, not async-only: We're not going to make you wait 24 hours for a Slack response. Expect daily standups, quick calls when needed, reasonable EU/UK overlap.
Your tools, your cloud: Your Slack, your GitHub, your AWS account. We're not dragging you into some separate consulting bubble. You see everything, when we do it.
We build, we don’t deck: No 40-page PowerPoints full of recommendations you’ll never implement. We write code, provision infrastructure, set up pipelines. One final handoff deck — that’s it.
We’ll push back: Want to rewrite everything in Rust? Migrate to Kubernetes before product-market fit? We’ll push back. Nicely, but firmly.

— 04 / The team

Senior engineers. Remote. Been on-call when it mattered.

We’ve built platforms that scaled to millions of users, fixed infrastructure disasters, and passed audits we thought were impossible. More importantly, we’ve been on-call when things went sideways at 2am. We know what it feels like to debug production while a CEO breathes down your neck.

For complex projects we bring in specialists from our network—security auditors, compliance experts, platform engineers who’ve done this at much bigger scale than us. You get the expertise you need, when you need it. Nothing more.

— 05 / Security & data

We take this seriously. We have to.

We work with your AWS accounts, your code, your secrets. If we screw that up, we’re done as a business. So we don’t.

Access & auth

+ MFA on everything, no exceptions
+ Least-privilege access only
+ Your secrets manager, not ours
+ All access is logged and auditable

Data handling

+ GDPR compliant (EU-based)
+ Your data stays in your cloud
+ No third-party data sharing, ever
+ Deleted after project + 90 days

Questions about security? Email security@bugaops.cloud.

— 06 / Next

Sound like your kind of people?

Let’s talk. No pitch deck, no sales pressure — an honest conversation about your infrastructure problems.

Start a conversation →