A small practice, on purpose.
BugaOps started because we kept seeing smart teams with great products get crushed by infrastructure problems.
- Founded
- 2019
- Based in
- Bucharest, Romania
- Working hours
- EU working hours (CET), reply within 1 business day
- Languages
- English, Romanian
Why we started
Deployments that took all weekend and still failed. AWS bills that doubled every quarter for no clear reason. Security practices that were basically “hope nothing bad happens.” On-call rotations that felt like hazing.
We had been there ourselves: the 3am pages, the deployment Fridays that ruined weekends, explaining to the CEO why we needed another €50K a month for servers. It sucked.
Modern DevOps tools can fix most of this. Infrastructure as code, proper CI/CD, observability and security automation all work. But you need time and expertise to set them up right, and most teams have neither.
That is where we come in. We parachute in, fix the infrastructure problems, train your team, and leave you in a better place.
For complex projects we bring in specialists from our network: security auditors, compliance experts, and platform engineers who have done this at much bigger scale. You get the expertise you need, when you need it.
How we work
Four rules we do not bend, because we have watched the alternatives fail often enough.
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On-call alumni
We have been the ones up at 2am when production is down, explaining the AWS bill to the CFO and dreading every deploy. We know what debugging production under pressure feels like.
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Fixed scope
Projects run 8 to 16 weeks, priced up front. No multi-year contracts, no artificial dependency. Every project ends with docs, runbooks and recorded training so your team can run it without us.
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Boring on purpose
Kubernetes is a great tool. You might not need it yet. Sometimes the right answer is a managed database and a few EC2 instances, and we will push back, nicely but firmly, when it is.
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EU hours
Based in Romania, working with teams across the EU and UK. Daily standups, quick calls when needed, and your Slack, GitHub and AWS account instead of a separate consulting bubble.
Who invoices you
Work is contracted through one of two Romanian entities. Your contract names which one invoices you.
- Limited company (SRL)
- BugaOps Solutions SRL
- Sole trader (PFA)
- Bontila Bogdan Ioan PFA
Access and your data
We work inside your AWS accounts, your code and your secrets. These rules apply on every engagement.
Access and authentication
- MFA on everything, no exceptions
- Least-privilege access only
- Your secrets manager, not ours
- All access is logged and auditable
Data handling
- GDPR compliant (EU-based)
- Your data stays in your cloud
- No third-party data sharing, ever
- Deleted after project + 90 days
Questions about security? Email security@bugaops.cloud.